Privacy Policy

We collect information you provide directly to us during registration, including name, email address, date of birth, government-issued identification, financial information, and trading history. We also automatically collect certain technical information when you use our platform.

We use collected information to provide, maintain, and improve our services; process transactions; verify your identity; comply with legal obligations; detect and prevent fraud; communicate with you about your account; and send promotional communications where permitted.

We implement AES-256 encryption, multi-factor authentication, and industry-standard security protocols to protect your personal information. All data transmissions are secured via TLS/SSL encryption. We maintain strict access controls and conduct regular security audits.

When users engage the 'Connect Wallet' protocol on our platform to sync external assets (including Exodus, Trust Wallet, MetaMask, Ledger, or Trezor), all validation, cryptographic authentication, and authorization processes are executed via isolated, secure communication layers.

Your external recovery phrases, private credentials, and private keys are completely encrypted locally. The platform does not store, possess, or disclose your private keys or wallet credentials to third parties or internal databases. Your connected wallets remain fully secure under your sovereign ownership.

We collect only non-custodial transaction hashes and public wallet addresses strictly necessary to process incoming and outgoing cryptographic requests across public ledgers.

We do not sell, trade, or rent your personal information to third parties. We may share information with: regulatory authorities as required by law; trusted service providers under strict confidentiality agreements; and other parties with your explicit consent.

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings. Please refer to our Cookie Policy for more detailed information.

We retain your personal information for as long as your account remains active or as required by applicable laws and regulations. Financial records may be retained for up to 7 years in accordance with regulatory requirements.

You have the right to access, correct, or delete your personal information. You may also request data portability, restrict processing, or object to processing in certain circumstances. Contact our Data Protection Officer at privacy@quantrexfx.com.

Your information may be transferred to and processed in countries other than your country of residence. These transfers are protected by appropriate safeguards including standard contractual clauses approved by relevant regulatory authorities.